Our user forums are designed to share best practice around functionality and to discuss the challenges that face end-users in the ever-changing contact centre environment. This day specially organised for the users of the following: Workforce Management, Quality Management, Speech Analytics, eg Backoffice, Knowledge management (EM), EM Professional (Government).
March 2019 - London
June 2019 - Edinburgh
September 2019 - Manchester
Learn how others are optimizing our solutions, find out about our roadmaps and upcoming releases.
Gain valuable insight and network with peers during presentations and other activities.
Join our 'Ask the Experts' sessions to gain exclusive thoughts and insights from product experts and 'Power Users'.