WEYBRIDGE, U.K. and MELVILLE, N.Y. – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, celebrates its customers across EMEA and today announced 10 organisations that have been awarded for excellence in customer engagement, employee engagement, workforce optimisation (WFO), financial compliance and more.
Frost & Sullivan LATAM Recognizes Excellence in 10 Performance Criteria for Verint’s Comprehensive Customer Engagement Platform, Specifically Noting Automation, IVA, and Speech Analytics Innovation
SAO PAULO, Brazil and MELVILLE, N.Y., January 3, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), the Customer Engagement Company™, today announced that it has been recognized by Frost & Sullivan as the market leader in the Latin American contact center applications industry. The recipient of the industry analyst’s 2018 Latin American Contact Center Applications Market Leadership Award, Verint was selected from a field of candidates based on excellence in 10 key performance criteria, including product quality, implementation excellence, product differentiation, price/performance value and customer experience from purchase, to ownership, to service.
Combination Will Create the Most Comprehensive Omnichannel Cloud VoC Portfolio to Help Organizations Deliver Exceptional Customer Experiences
MELVILLE, N.Y., December 17, 2018 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced the signing of a definitive agreement to acquire ForeSee®, a leading cloud voice of the customer (VoC) vendor. The Verint-ForeSee combination will create the market’s most comprehensive omnichannel cloud VoC portfolio available—an analytics-rich offering that will allow organizations to better measure and understand customer experiences and prioritize the improvements that will have the greatest business impact.
Digital Health Coach Helps Support an Automated and Improved Patient Journey for People Living with Parkinson’s Disease
ATLANTA, GA, and MELVILLE, NY., November 15, 2018 – Today, UCB, a global biopharmaceutical company working in Parkinson’s disease (PD) and other chronic illnesses, and Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, announced the release of UCB’s PD Coach app equipped with a patented conversational, virtual health assistant named “April,” powered by Verint’s Intelligent Virtual Assistant(IVA) solution.
As a First-Mover in the Voice of the Customer Solutions Market, Customers Rely on Verint Solutions Across Millions of Interactions
MELVILLE, N.Y., November 13, 2018 – — Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced innovative ways organizations are activating the voice of the customer (VoC) through Verint VoC offerings, available in the cloud and on-premises.
Report Also Notes Greatest Number of Customer Wins and Highest Seat Growth Among Vendors
MELVILLE, N.Y., November 5, 2018 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has received a perfect score in overall vendor satisfaction and the highest score in overall product satisfaction from customers in DMG Consulting LLC’s new 2018/2019 Speech Analytics Product and Market Report.1
MELVILLE, N.Y., November 1, 2018 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been named the global market leader in Pelorus Associates’ 2018 Workforce Management (WFM) Systems Market report with a number one ranking in overall global market share.1
Combined Expertise Will Strengthen the Security Posture for Governments, Enterprises, and Europe’s Critical Infrastructure
MELVILLE, N.Y. & PARIS, October 29, 2018 – Verint® Systems Inc. (Nasdaq: VRNT) and Thales Group (OTCMKTS: THLEF), a company that offers decisive technology for decisive moments, today announced a strategic partnership to create a comprehensive, state-of-the-art Cyber Security Threat Intelligence approach for governments, enterprises, and critical infrastructures in Europe. The strategic partnership enriches the expertise and threat knowledge of both companies, delivering a cutting-edge cyber threat intelligence analysis for the international ecosystem.
Best-of-Breed Ecosystem Helps Organizations Turn Regulatory Burden into Strategic Advantage
MELVILLE, N.Y., October 25, 2018 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced the expansion of its Financial Compliance Partner Program*, a partner ecosystem of leading companies that complement Verint solutions in a world where financial services organizations face increasingly complex challenges in complying with regulatory requirements.