Non-Profit

Canada’s only national not-for-profit health and dental specialist, Green Shield Canada partners with Verint to modernize its contact center operations – from staff scheduling to quality management to knowledge delivery – giving its agents the tools they need to be their best, so they can provide superior service and, in turn, the organization can more effectively grow and invest in health management within the communities it serves.

Watch their success

Green Shield Canada Partners with Verint to Invest More in Health Management